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Dear Customer,

Please be advised messages to most MTN Numbers may not deliver at the moment as we just gotten a new notification from the MTN operators. MTN has just added a new feature into it's service called D.N.D(Do Not Disturb).

What is Do not Disturb Service?


According to MTN, The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)

What are the main features of DND?


 The service will feature the following:

  •  Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
  • Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.


Please be advised most MTN numbers including yours may have already been activated for this service, therefore you may not be able to receive Bulk SMS Messages

How to check status

The service is free to customers.

How to activate DND


 A customer will be able to perform the following DND activities via SMS

  • View Status
  • Activate full blocking
  • Activate partial blocking
  • Opt out of DND

Simply text HELP to the short code 2442 to find out more

  • The following SMS keywords can be used to set your DND preference.

STOP: To stop all SMS and IVR messages
ALLOW: To receive all SMS and IVR messages
SMS 1: To receive Banking / Insurance/ Financial Products SMS
SMS 2: To receive Real Estate SMS and IVR messages
SMS 3: To receive Education SMS and IVR messages
SMS 4: To receive Health SMS and IVR messages
SMS 5: To receive Consumer goods & Automobiles SMS and IVR messages
SMS6: To receive Communication/Broadcasting/Entertainment/IT SMS and IVR messages
SMS 7: To receive Tourism & Leisure SMS and IVR messages
SMS 8: To receive Sport SMS and IVR messages
SMS 9: To receive Religion SMS and IVR messages
STATUS: To check your DND status

How to Deactivate DND


To opt out of the service, you will need to text the word "ALLOW" to the short code 2442. To opt-out is free.

How to check status


To check status, you will need to text the key word STATUS to 2442

Are promotional messages for MTN services included in DND?


NO. DND service will only be introduced for 3rd party services e.g. VAS, Bulk SMS etc.

______________________________________________________________________________________________________________________________________

Please Note that while we work to fix this, messages to other networks delivers at a 3 seconds Speed.

 

Thank you

First Bulk SMS Team

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